Bilingual Store Leader — Customer Service & Growth

O'Reilly Auto Parts; Rockland (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with employer contributions

Medical, Dental, Vision Insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager in Massachusetts to support the Store Manager in sales, customer service, and store operations. This role leads the team in serving customers and maintaining store standards in the absence of the Store Manager.

The position emphasizes recruiting, coaching, scheduling, and ensuring compliance with company policies while delivering outstanding service and efficient operations.

Qualifications

• Sales Specialist Training, Assistant Manager Certification and RSS Certification are required.
• Fluency in multiple languages (Spanish) is a plus.
• O’Reilly Auto Parts promotes from within and supports development.

Responsibilities

• Lead special service to retail and professional customers.
• Supervise customer service levels at the showroom and drive sales initiatives.
• Assist in staffing during peak hours and coach team members on training.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager in Massachusetts to support the Store Manager in sales, customer service, and store operations. This role leads the team in serving customers and maintaining store standards in the absence of the Store Manager.

The position emphasizes recruiting, coaching, scheduling, and ensuring compliance with company policies while delivering outstanding service and efficient operations.