Assistant Store Manager: Lead Sales & Service

O'Reilly Auto Parts; Burlington (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Early-

Medical, Dental, & Vision Insurance (F

Job summary

O'Reilly Auto Parts in Burlington, MA is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations.

The role leads the team during the manager's absence, achieving service excellence, staffing during peak hours, and mentoring teammates. Bilingual candidates encouraged; compensation includes bonuses and a comprehensive benefits package.

Qualifications

• Requires Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Fluency in multiple languages (Spanish highly desired) is a plus.
• O'Reilly Auto Parts emphasizes promote-from-within growth.

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise showroom customer service and related sales programs.
• Assist in staffing retail counters during peak hours and coaching team members.
• Participate in hiring by interviewing candidates and coordinating with management.
• Ensure all orders and transfers are processed promptly and communicate shipment arrivals.

Skills

Customer service

Team leadership

Sales skills

Bilingual

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts in Burlington, MA is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations.

The role leads the team during the manager's absence, achieving service excellence, staffing during peak hours, and mentoring teammates. Bilingual candidates encouraged; compensation includes bonuses and a comprehensive benefits package.