Assistant Store Manager - Lead Ops & Guest Experience

Rack Room Shoes; Bradenton (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Bradenton, FL is seeking an Assistant Manager to support the Store Manager in daily operations, ensuring policy compliance and superior customer service. You will lead and train staff, and, in the Store Manager's absence, assume responsibility for all activities.

Responsibilities include safety, service standards, POS procedures, inventory control, merchandising, payroll, and staff development.

Qualifications

• Background check required.
• Strong verbal and written communication.
• Managerial and organizational skills.
• Interpersonal skills for customer and staff interactions.
• Strong visual merchandising skills.
• Knowledge of footwear, accessories and shoe care.
• Basic mathematical skills.
• Understanding of store operations policies and procedures.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Deliver excellent customer shopping experience and service standards.
• Handle POS transactions per policy; manage discounts and refunds.
• Inventory control and pricing management.
• Merchandising, floor maintenance, and promotional signage.
• Payroll, scheduling, and attendance control.
• Train and develop staff; enforce operational standards.
• Loss prevention and asset protection.
• Aim to proficiently manage day-to-day operations.

Skills

Communication skills

Leadership

Interpersonal skills

Visual merchandising

Customer service

Mathematical basics

Policy knowledge

Job description

Rack Room Shoes in Bradenton, FL is seeking an Assistant Manager to support the Store Manager in daily operations, ensuring policy compliance and superior customer service. You will lead and train staff, and, in the Store Manager's absence, assume responsibility for all activities.

Responsibilities include safety, service standards, POS procedures, inventory control, merchandising, payroll, and staff development.