Store Operations Lead — Assistant Manager

Rack Room Shoes; Lakeland (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Rack Room Shoes in Lakeland, Florida, is looking for an Assistant Manager to support daily operations and ensure compliance with policies. You will lead the store staff, create a great shopping experience, and manage sales transactions.

The ideal candidate will have strong communication and organizational skills, a background check approval, and a keen understanding of merchandising and customer service. Benefits include comprehensive training and a positive work environment.

Qualifications

• An approved background check.
• Working knowledge of footwear, accessories, and shoe care.
• Knowledge of Corporate and Store Operations policies and procedures.

Responsibilities

• Assist in managing store operations and ensure compliance.
• Create and maintain an excellent customer shopping experience.
• Handle customer issues with urgency.
• Manage POS terminal transactions according to policies.
• Conduct inventory control and physical inventory.
• Ensure payroll control and scheduling compliance.
• Provide training and development for staff.
• Assist with loss prevention responsibilities.

Skills

Effective verbal and written communication skills

Managerial and organizational skills

Strong interpersonal skills

Strong visual merchandising skills

Basic mathematical skills

Education

High school diploma or equivalent

Job description

Rack Room Shoes in Lakeland, Florida, is looking for an Assistant Manager to support daily operations and ensure compliance with policies. You will lead the store staff, create a great shopping experience, and manage sales transactions.

The ideal candidate will have strong communication and organizational skills, a background check approval, and a keen understanding of merchandising and customer service. Benefits include comprehensive training and a positive work environment.