Assistant Store Manager – Lead Fan Experience

Lids; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee discount

Paid time off

Career development

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager in Nashville to lead daily store operations, coach the sales team, and deliver outstanding customer service. You will manage scheduling, training, and performance to meet KPIs while upholding Lids standards.

This role offers growth through hands-on leadership, bonus potential, and comprehensive benefits. You will partner with Store Manager to optimize inventory, visual merchandising, and a welcoming, inclusive environment for staff and fans alike.

Qualifications

• Leads by example to drive sales and reduce losses.
• Excellent communication with customers and staff.
• Able to work unsupervised and handle scheduling.
• Strong understanding of store operations and KPIs.

Responsibilities

• Act as Manager on Duty during shifts to address issues.
• Coach staff on sales techniques and product knowledge.
• Ensure adherence to dress code, policies, and brand standards.
• Oversee inventory, cash handling, and store procedures.
• Maintain store cleanliness and visual standards.

Skills

Leadership

Customer service

Team coaching

Sales targets

Tools

POS systems

Merchandising software

Job description

Lids is seeking an Assistant Store Manager in Nashville to lead daily store operations, coach the sales team, and deliver outstanding customer service. You will manage scheduling, training, and performance to meet KPIs while upholding Lids standards.

This role offers growth through hands-on leadership, bonus potential, and comprehensive benefits. You will partner with Store Manager to optimize inventory, visual merchandising, and a welcoming, inclusive environment for staff and fans alike.