Assistant Store Manager - Lead & Earn Unlimited Commission

FirstCash; Nashville (TN); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Commission up to 8%

Bonus opportunities

Employee discounts

Earned Wage Access

401(k) auto-enrollment

Tuition Reimbursement

Job summary

FirstCash in Nashville, TN is seeking an experienced Assistant Store Manager to lead the team, coach employees, and drive store performance. You will partner with the Store Manager to support daily operations, deliver exceptional customer service, and help grow profitability across a diverse range of merchandise.

The role emphasizes developing team members, maintaining inventory accuracy, and upholding store standards in a dynamic retail environment with flexible hours and commissions.

Qualifications

• Experience leading a store team or shift supervisor role.
• Strong customer service and coaching skills.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed
• Deliver exceptional customer service and resolve customer concerns
• Coach, train, and develop team members to meet company standards
• Assist with recruiting, hiring, and retaining top talent
• Help drive store sales, profitability, and performance goals
• Maintain inventory accuracy and support asset protection initiatives
• Open and close the store, including cash handling and operational procedures
• Monitor loan and buying transactions to ensure compliance and accuracy
• Maintain attractive merchandising and store presentation standards
• Analyze performance metrics and support the achievement of business objectives
• Build product knowledge across a wide variety of merchandise categories

Skills

Leadership

Coaching

Customer service

Team development

Retail systems

Education

High school diploma

Tools

Retail POS systems

Job description

FirstCash in Nashville, TN is seeking an experienced Assistant Store Manager to lead the team, coach employees, and drive store performance. You will partner with the Store Manager to support daily operations, deliver exceptional customer service, and help grow profitability across a diverse range of merchandise.

The role emphasizes developing team members, maintaining inventory accuracy, and upholding store standards in a dynamic retail environment with flexible hours and commissions.