Assistant Store Manager: Lead, Coach, & Earn Commission

firstcash-holdings-inc; Memphis (TN); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Earned Wage Access

Employee Discounts

401(k) auto-enrollment

Tuition Reimbursement

Vacation & Sick/Personal Time

Job summary

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Memphis to help lead daily store operations and drive performance.

You will coach and develop team members, deliver exceptional customer service, manage inventory, and ensure security and loss prevention while achieving sales goals. Qualified candidates enjoy competitive hourly pay with unlimited commission and store-performance bonuses, flexible weekend hours, paid time off, and benefits including 401(k) auto-enrollment and

Qualifications

• 18+ years old with a high school diploma or GED.
• Previous leadership or supervisory experience preferred.
• Strong leadership, coaching, and customer service skills.
• Ability to stand, walk, and lift up to 50 lbs.
• Flexible retail schedule, including weekends.
• Comfortable working with firearms in FFL locations; training provided.

Responsibilities

• Support daily store operations and act as Manager on Duty.
• Deliver exceptional customer service and resolve concerns.
• Coach, train, and develop team members to meet standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and procedures.
• Monitor loan transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support business objectives.
• Build product knowledge across merchandise categories.

Skills

Leadership

Coaching

Customer Service

Team Development

Retail Operations

Conflict Resolution

Education

High School Diploma or GED

Tools

POS Systems

Job description

FirstCash Holdings, Inc. is seeking an Assistant Store Manager in Memphis to help lead daily store operations and drive performance.

You will coach and develop team members, deliver exceptional customer service, manage inventory, and ensure security and loss prevention while achieving sales goals. Qualified candidates enjoy competitive hourly pay with unlimited commission and store-performance bonuses, flexible weekend hours, paid time off, and benefits including 401(k) auto-enrollment and