Assistant Store Manager — Growth Path in Self-Storage

Securespace-Management; North Plainfield (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

5 days work week with team scheduling

Growth opportunities across the U.S.

Monthly bonus opportunity

Paid Time Off + company holidays

401(k) with generous matching

Medical, Dental, Vision benefits

50% off 10x15 storage unit

Job summary

SecureSpace Self Storage is seeking an Assistant Store Manager in New Jersey to support store leadership, drive rental sales, and maintain security and operations. The role offers flexible scheduling with weekend work, a retention bonus, and growth opportunities across the U.S.

Responsibilities include guiding customers through rentals, coordinating with the team on daily inspections, and handling light maintenance and safety tasks.

Qualifications

• Minimum (1) year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication
• Provides consistent support to the Store Manager and acts as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.
• Skilled in resolving conflicts and quickly addressing and resolving issues.

Responsibilities

• Supports the team in surpassing sales targets by assisting in the promotion of unit rentals, warranties, and moving supplies, and encouraging the acquisition of positive reviews.
• Helps guide new customers through the rental process, ensuring smooth and efficient transactions.
• Assists in reaching out to potential clients to confirm their moving dates and ensure their storage units are ready and secure.
• Aids in managing the accounts of past-due tenants and supports the efficient processing of paperwork for the lien/auction process.
• Contributes to providing exceptional customer service, aiming to exceed client expectations and address their needs effectively.
• Conducts daily property inspections alongside the team to maintain security, cleanliness, and proper upkeep. This includes checking locks, cleaning units, stocking supplies, and performing light maintenance tasks.
• Performs light gardening work.
• Utilizes power tools for general maintenance of property and grounds.
• Uses both cleaning and property maintenance chemicals for cleanliness and overall aesthetics.
• Communicates updates, results, and recommendations to the Store Manager and the Leadership Team clearly and effectively.
• Be prepared to occasionally travel to other nearby locations to assist with scheduled shifts.
• Shows flexibility in scheduling, being available for weekend and holiday work as needed, based on the facility manager’s hours and team schedules.
• This is not a comprehensive list of duties and job responsibilities. Additional duties may be assigned as necessary.

Skills

Experience in storage/retail/hospital|

English proficiency

Support to Store Manager

Customer service mindset

MS Word & Excel

Maintenance & safety awareness

Operate roll-up doors

Conflict resolution

Job description

SecureSpace Self Storage is seeking an Assistant Store Manager in New Jersey to support store leadership, drive rental sales, and maintain security and operations. The role offers flexible scheduling with weekend work, a retention bonus, and growth opportunities across the U.S.

Responsibilities include guiding customers through rentals, coordinating with the team on daily inspections, and handling light maintenance and safety tasks.