Growth-Oriented Assistant Store Manager | Flexible Hours

Securespace-Management; Seattle (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

50% Off 10x15 Storage Unit

401(k) with matching

Medical, Dental, Vision

Paid Time Off & Holidays

Competitive pay + monthly bonus

Job summary

SecureSpace Management LLC is seeking an Assistant Store Manager to support the Store Manager and leadership teams in a busy self-storage environment. The role emphasizes sales support, customer experience, and coordinating with maintenance and security staff.

You will help drive rentals, oversee daily operations, and ensure security and cleanliness across the facility, with weekend and holiday availability as needed.

Qualifications

• Minimum of 1 year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication.
• Provides consistent support to the Store Manager and acts as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units and travel occasionally for shifts.
• Skilled in resolving conflicts and addressing issues quickly.

Responsibilities

• Promote unit rentals, warranties, and moving supplies to surpass sales targets.
• Guide newly arriving customers through the rental process ensuring smooth transactions.
• Reach out to prospective clients to confirm moving dates and unit readiness.
• Assist in accounts management of past-due tenants and lien/auction paperwork.
• Deliver exceptional customer service to exceed client expectations.

Skills

English communication

Customer service mindset

Conflict resolution

Team collaboration

Safety & maintenance awareness

Tools

Microsoft Word

Excel

Power tools

Job description

SecureSpace Management LLC is seeking an Assistant Store Manager to support the Store Manager and leadership teams in a busy self-storage environment. The role emphasizes sales support, customer experience, and coordinating with maintenance and security staff.

You will help drive rentals, oversee daily operations, and ensure security and cleanliness across the facility, with weekend and holiday availability as needed.