Assistant Store Manager - Growth Path, Bonus, Flexible

SecureSpace Management; Torrance (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Growth opportunities

Monthly bonus

Paid time off

401(k) matching

Medical, Dental & Vision

Storage unit discount

Work-life balance

Job summary

SecureSpace Management LLC is actively seeking an Assistant Store Manager for a self-storage facility in Torrance, CA. The role supports the Store Manager, drives unit rentals, and ensures excellent customer service.

We promote from within, with multiple stores planned in 2026, and online move-ins supported by a US-based success team. The position offers a competitive starting pay, monthly bonus potential, and comprehensive benefits.

Qualifications

• Minimum (1) year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication.
• Provides consistent support to the Store Manager and acts as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.
• Skilled in resolving conflicts and quickly addressing and resolving issues.

Responsibilities

• Supports the team in surpassing sales targets by assisting in the promotion of unit rentals, warranties, and moving supplies, and encouraging the acquisition of positive reviews.
• Helps guide new customers through the rental process, ensuring smooth and efficient transactions.
• Assists in reaching out to potential clients to confirm their moving dates and ensure their storage units are ready and secure.
• Aids in managing the accounts of past-due tenants and supports the efficient processing of paperwork for the lien/auction process.
• Contributes to providing exceptional customer service, aiming to exceed client expectations and address their needs effectively.
• Conducts daily property inspections alongside the team to maintain security, cleanliness, and proper upkeep.

Job description

SecureSpace Management LLC is actively seeking an Assistant Store Manager for a self-storage facility in Torrance, CA. The role supports the Store Manager, drives unit rentals, and ensures excellent customer service.

We promote from within, with multiple stores planned in 2026, and online move-ins supported by a US-based success team. The position offers a competitive starting pay, monthly bonus potential, and comprehensive benefits.