Assistant Store Manager: Elevate Sales & Service Excellence

Follett Corporation; Indianapolis (IN); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Vacation & Sick Days

Company Holidays

Quarterly Bonus Plan

Descripción de la vacante

Follett Corporation is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in supervising store operations. You will drive sales growth while delivering top-notch customer service and maintaining brand and operational excellence across the store.

You will mentor team members, monitor financial performance, and ensure staffing aligns with business needs. This role requires adaptability, leadership, and a commitment to Follett values and core competencies.

Formación

• Retail or bookstore experience is preferred.
• Strong organization and prioritization skills.
• Excellent verbal and written communication.
• Computer literacy is required.
• Travel: minimal (<10%).
• Prior supervisory experience is a plus.

Responsabilidades

• Supervises sales team activities, schedules hours, and trains new staff.
• Greet customers, answer phones, provide information and resolve escalated issues.
• Receive, verify, unload orders, balance cash, and prepare deposits.
• Operate cash register and store computer to process payments and orders.
• Stock shelves and manage inventory per store schedule.
• Maintain merchandising standards and displays; ensure promotions are applied.
• Provide holiday and peak-season coverage as needed; act as keyholder with opening/closing duties.
• Assist with end-of-month reporting and cash controls; support accounts receivable processes.

Conocimientos

Retail experience

Supervisory experience

Organization

Communication

Computer literacy

General computer skills

Travel - minimal

Educación

Associate's Degree or equivalent

Descripción del empleo

Follett Corporation is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in supervising store operations. You will drive sales growth while delivering top-notch customer service and maintaining brand and operational excellence across the store.

You will mentor team members, monitor financial performance, and ensure staffing aligns with business needs. This role requires adaptability, leadership, and a commitment to Follett values and core competencies.