Assistant Store Manager – Customer Experience Leader

LOFT; Nashville (TN); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Résumé du poste

LOFT is seeking an Assistant Manager to support customer experience and shape a strong store culture at Store 1410-Mall at Green Hills in Nashville, TN. You will lead on the sales floor, model brand behaviors, and coach associates to deliver exceptional service.

The role emphasizes recruiting and developing talent, using data to drive results, and building a welcoming, inclusive environment for both customers and team members.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.

Responsabilités

• Cultivate a customer-focused environment delivering exceptional experiences.
• Act as a store leader on the sales floor and model brand behaviors.
• Inspire, educate, and coach associates to create genuine customer connections.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Connaissances

Retail management experience

Hospitality mindset

Tech-savvy

Business acumen

Decision-making

Outils

POS system

Description du poste

LOFT is seeking an Assistant Manager to support customer experience and shape a strong store culture at Store 1410-Mall at Green Hills in Nashville, TN. You will lead on the sales floor, model brand behaviors, and coach associates to deliver exceptional service.

The role emphasizes recruiting and developing talent, using data to drive results, and building a welcoming, inclusive environment for both customers and team members.