Retail Assistant Manager — Culture Builder & Growth Leader

LOFT; Sevierville (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT in Sevierville, TN is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. This role leads on the sales floor and mentors team members to deliver exceptional service.

You will foster an inclusive environment, leverage technology for omnichannel shopping, and assist the Store Manager with recruiting, hiring, and development. Regular/full-time position based in-store.

Qualifications

• 1+ year retail management experience (preferred).
• Strong hospitality mindset when connecting with customers and associates.
• Technology proficient and able to operate a point-of-sale system.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to foster genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome.
• Use technology to provide customers with a seamless omnichannel experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail leadership

Hospitality mindset

Tech proficiency

POS system

Business acumen

Decision making

Tools

Point-of-sale system

Job description

LOFT in Sevierville, TN is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. This role leads on the sales floor and mentors team members to deliver exceptional service.

You will foster an inclusive environment, leverage technology for omnichannel shopping, and assist the Store Manager with recruiting, hiring, and development. Regular/full-time position based in-store.