Assistant Store Leader: Elevate Customer Experience

LOFT; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is seeking an Assistant Manager in San Antonio to support customer experience and shape a strong store culture. You will lead on the sales floor, engage customers, and coach associates to embody the brand behaviors.

The role focuses on driving exceptional customer experiences, recruiting and developing talent, and delivering operational and financial results in a dynamic retail environment.

Qualifications

• 1+ year of retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technologically proficient with point-of-sale systems.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Lead on the sales floor and model the brand's behaviors.
• Coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide customers with a seamless omnichannel experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and sharing ideas with the team.

Skills

Retail management

Hospitality mindset

POS proficiency

Business acumen

Decision making

Tools

Point-of-sale system

Job description

LOFT is seeking an Assistant Manager in San Antonio to support customer experience and shape a strong store culture. You will lead on the sales floor, engage customers, and coach associates to embody the brand behaviors.

The role focuses on driving exceptional customer experiences, recruiting and developing talent, and delivering operational and financial results in a dynamic retail environment.