Assistant Store Leader - Elevate Customer Experience

KnitWell Group; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

LOFT in San Antonio, TX is looking for an Assistant Manager to support the customer experience and shape a strong store culture. You will lead on the sales floor, model brand behaviors, coach associates, and partner with the Store Manager on recruitment and development.

Ideal candidates have 1+ year of retail management experience, a hospitality mindset, and comfort with technology and POS systems. This role offers opportunities for bonuses, benefits, and career advancement.

Qualifications

• 1+ year retail management experience preferred.
• Strong customer focus and ability to coach others.
• Ability to lead on the sales floor and model brand behaviors.
• Comfort with technology and data/reporting tools.

Responsibilities

• Support the customer experience and store culture.
• Lead on the sales floor and model LOFT behaviors to engage customers.
• Inspire, educate, and coach associates to connect with customers.
• Assist Store Manager with recruiting, hiring and development of talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Hospitality mindset

Customer service orientation

Leadership

Technology proficient

POS system experience

Tools

Point-of-Sale (POS) system

Job description

LOFT in San Antonio, TX is looking for an Assistant Manager to support the customer experience and shape a strong store culture. You will lead on the sales floor, model brand behaviors, coach associates, and partner with the Store Manager on recruitment and development.

Ideal candidates have 1+ year of retail management experience, a hospitality mindset, and comfort with technology and POS systems. This role offers opportunities for bonuses, benefits, and career advancement.