Assistant Store Leader: Elevate Customer Experience

Crate & Barrel; Corte Madera (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Crate & Barrel is seeking an Assistant Store Leader to drive sales and customer experience through hands-on leadership in Corte Madera, CA. You will lead sales programs, train associates, and manage outreach initiatives that boost customer acquisition, retention, and loyalty.

Responsibilities include scheduling, budgeting, safety, and executing in-store events to promote Design Services, Registry, and trade programs while maintaining brand standards.

Qualifications

• 2+ years customer service or retail leadership experience.
• Strong communication, interpersonal and problem solving skills.
• Strong delegation skills to support execution and driving results.

Responsibilities

• In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store.
• Communicate metrics and expectations within the store, including sales, operations, safety, and training.
• Coach and develop store associates to encourage professional growth and build bench strength.

Skills

Customer service

Retail leadership

Communication

Problem solving

Delegation

Job description

Crate & Barrel is seeking an Assistant Store Leader to drive sales and customer experience through hands-on leadership in Corte Madera, CA. You will lead sales programs, train associates, and manage outreach initiatives that boost customer acquisition, retention, and loyalty.

Responsibilities include scheduling, budgeting, safety, and executing in-store events to promote Design Services, Registry, and trade programs while maintaining brand standards.