Assistant Store Leader — Elevate Customer Experience

knitwellgroup; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Bonus opportunities

Job summary

LOFT is seeking a dedicated Assistant Manager in Charlotte, NC to support the customer experience and shape store culture. You will lead on the sales floor, model brand behaviors, and collaborate with associates to deliver exceptional service.

Ideal candidates have 1+ year of retail management, a hospitality mindset, and strong communication skills to drive results and nurture talent within the team.

Qualifications

• 1+ year retail management experience preferred.
• Hospitable, customer-centric mindset.
• Proficient with technology and POS systems.
• Strong business sense and ability to implement action plans.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create connections with customers.

Skills

Retail management

Hospitality mindset

Technology proficient

Customer focus

Initiative

Tools

Point-of-sale system

Job description

LOFT is seeking a dedicated Assistant Manager in Charlotte, NC to support the customer experience and shape store culture. You will lead on the sales floor, model brand behaviors, and collaborate with associates to deliver exceptional service.

Ideal candidates have 1+ year of retail management, a hospitality mindset, and strong communication skills to drive results and nurture talent within the team.