Assistant Site Manager II — Growth Path in Auto Wash

Express Wash Concepts LLC; Southfield (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Recognition programs

Ongoing training

Unlimited Wash Club

Discounts on retail items

Uniforms provided

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts LLC is hiring an Assistant Site Manager in Southfield, MI. Earn $22.00 per hour with incentives based on site performance.

The role supports the site manager, drives customer satisfaction, and builds sales through monthly unlimited car wash packages and upselling. You will lead day-to-day operations, manage staff schedules, and coach a team to achieve goals while upholding safety and quality standards.

Qualifications

• Minimum of 1 year of leadership experience.
• At least 2 years of customer service experience.
• High school diploma or equivalent; associate/bachelor's degree preferred.
• Basic IT and computer proficiency including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company’s mission.
• Manage labor and staff scheduling effectively.
• Oversee P&L through monitoring of chemicals, utilities, and other expenditures.
• Ensure QC checks and quality assurance practices are followed.
• Follow cash management procedures including daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to safety protocols and SOPs.
• Address customer escalations calmly and promptly.
• Learn wash processes and equipment to expand knowledge base.

Skills

Leadership experience

Customer service

Verbal communication

Scheduling/shift management

Coaching/mentoring

Professional image

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts LLC is hiring an Assistant Site Manager in Southfield, MI. Earn $22.00 per hour with incentives based on site performance.

The role supports the site manager, drives customer satisfaction, and builds sales through monthly unlimited car wash packages and upselling. You will lead day-to-day operations, manage staff schedules, and coach a team to achieve goals while upholding safety and quality standards.