Assistant Site Manager: Auto Wash Team Lead

Express Wash Concepts; Redford Charter Township (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Recognition programs

Ongoing training

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts is hiring an Assistant Site Manager at our Redford, MI location. Earn $22.00 per hour and have the opportunity to qualify for incentives based on site performance.

Join a fast-growing, award-winning company committed to growth and community. You will support the site manager, help lead the team, drive sales of unlimited car wash memberships, and manage daily operations, scheduling, budgeting, and quality assurance.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation.
• Basic IT proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to engage with customers.

Responsibilities

• Assist the site manager to ensure store operations run smoothly and meet customer service needs.
• Lead sales efforts for unlimited car wash packages and upsell products.
• Recruit, develop, and motivate teams to deliver the company’s mission.
• Manage labor, schedules, and P&L aspects like chemicals and utilities.
• Ensure safety protocols and standard operating procedures are followed.
• Address customer escalations calmly and professionally.

Skills

Leadership experience

Customer service

Verbal communication

Flexibility

Team coaching

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is hiring an Assistant Site Manager at our Redford, MI location. Earn $22.00 per hour and have the opportunity to qualify for incentives based on site performance.

Join a fast-growing, award-winning company committed to growth and community. You will support the site manager, help lead the team, drive sales of unlimited car wash memberships, and manage daily operations, scheduling, budgeting, and quality assurance.