Assistant Site Manager II - Growth & Leadership (Car Wash)

Express Wash Concepts LLC; Warren (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid vacation

Uniforms provided

Educational reimbursement

Ongoing training and development

Unlimited Wash Club membership

50% off retail items

Job summary

Express Wash Concepts LLC is seeking an Assistant Site Manager in Warren, MI. Earn an hourly rate of $22.00 with incentives based on site performance. This role leads customer service excellence, drives sales, and supports the site manager to ensure smooth operations.

We offer growth opportunities from Assistant Site Manager to leadership roles, with comprehensive benefits and ongoing training. Join a fast-growing, award-winning team focused on eco-friendly services and community impact.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to engage with customers.
• Ability to provide and follow clear directions.
• Ability to close the site at least two nights per week and open as needed.
• Ability to coach, mentor, and train.
• Present professional image according to appearance guidelines.

Responsibilities

• Assist the site manager to ensure store operations meet customer service needs.
• Engage potential customers and upsell monthly unlimited car wash packages and products.
• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Aim to exceed sales goals and store growth.
• Recruit, develop, and motivate teams to deliver the company's mission.
• Manage labor and staff scheduling; monitor expenditures and quality checks.
• Ensure proper cash handling, reconciliations, audits, and deposits.

Skills

Leadership

Customer service

Verbal communication

Coaching

Professional image

Flexible hours

Follow directions

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts LLC is seeking an Assistant Site Manager in Warren, MI. Earn an hourly rate of $22.00 with incentives based on site performance. This role leads customer service excellence, drives sales, and supports the site manager to ensure smooth operations.

We offer growth opportunities from Assistant Site Manager to leadership roles, with comprehensive benefits and ongoing training. Join a fast-growing, award-winning team focused on eco-friendly services and community impact.