Assistant Site Manager — Growth Path & Benefits

Express Wash Concepts LLC; Waterford Charter Township (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

401k with company match up to 4%

Unlimited Wash Club membership

Company-provided uniforms

Paid vacation

Educational reimbursement

Continuous training and development

Clear growth opportunities

Job summary

Express Wash Concepts LLC is seeking an Assistant Site Manager at our Clean Express Auto Wash location in Waterford, MI. Earn $22.00 per hour with incentives based on site performance and advance through growth paths within a fast‑growing, award‑winning company.

You’ll lead daily store operations, drive sales of unlimited wash packages, coach staff, and ensure excellent customer care while managing safety, quality, and costs.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum of 1 year of leadership experience.
• At least 2 years of customer service experience, including de‑escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to effectively engage with customers.
• Capability to provide and follow clear directions.
• Ability to close the site at least two nights per week and open as needed.
• Ability to coach, mentor, and train.
• Present professional image according to appearance guidelines

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledgebase.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts LLC is seeking an Assistant Site Manager at our Clean Express Auto Wash location in Waterford, MI. Earn $22.00 per hour with incentives based on site performance and advance through growth paths within a fast‑growing, award‑winning company.

You’ll lead daily store operations, drive sales of unlimited wash packages, coach staff, and ensure excellent customer care while managing safety, quality, and costs.