Assistant Site Manager II – Growth & Leadership Path

Express Wash Concepts; Columbus (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Paid vacation

Uniforms provided

Educational reimbursement

Training opportunities

Unlimited Wash Club

50% off retail items

Job summary

Express Wash Concepts is seeking an Assistant Site Manager for our Columbus location to lead daily store operations, uplift customer service, and promote monthly unlimited wash packages. The role emphasizes hands-on leadership, on-site performance, and sales growth.

You will manage scheduling, training, and safety protocols while developing a team committed to fast, eco-friendly service and community giving. Competitive pay and clear advancement opportunities are offered.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Minimum of 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to effectively engage with customers.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledge base.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Skills

Leadership

Customer service

Verbal communication

IT proficiency

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is seeking an Assistant Site Manager for our Columbus location to lead daily store operations, uplift customer service, and promote monthly unlimited wash packages. The role emphasizes hands-on leadership, on-site performance, and sales growth.

You will manage scheduling, training, and safety protocols while developing a team committed to fast, eco-friendly service and community giving. Competitive pay and clear advancement opportunities are offered.