Assistant Site Manager — Growth & Ops Leader

Express Wash Concepts LLC; Livonia (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k

Job summary

Express Wash Concepts LLC in Livonia, MI is seeking an Assistant Site Manager to help run operations, lead staff, and drive customer-focused sales. You will manage day-to-day activities, coach team members, and uphold safety and quality standards at the Clean Express Auto Wash locations.

The role emphasizes leadership and customer service with opportunities for growth to higher management levels, along with competitive hourly pay and benefits.

Qualifications

• Minimum 1 year of leadership experience.
• 2+ years of customer service experience, including de-escalation.
• Basic IT and computer proficiency (POS systems, Microsoft Office).
• High school diploma or equivalent required; higher education preferred.

Responsibilities

• Assist the site manager to ensure the store operates smoothly and meets customer service goals.
• Lead sales by presenting monthly unlimited car wash packages and upselling products.
• Manage day-to-day operations and staff scheduling; coach and mentor team members.
• Ensure adherence to safety protocols and standard operating procedures; handle cash through daily reconciliations.

Skills

Leadership

Customer service

POS systems

Microsoft Office

Verbal communication

Education

High school diploma

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts LLC in Livonia, MI is seeking an Assistant Site Manager to help run operations, lead staff, and drive customer-focused sales. You will manage day-to-day activities, coach team members, and uphold safety and quality standards at the Clean Express Auto Wash locations.

The role emphasizes leadership and customer service with opportunities for growth to higher management levels, along with competitive hourly pay and benefits.