Assistant Site Manager II: Growth Path in Auto Wash

Express Wash Concepts; Madison Heights (MI); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Training & development

Unlimited Wash Club

Employee discounts

Uniforms provided

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts is hiring an Assistant Site Manager II for Clean Express Auto Wash in Madison Heights, MI. The role focuses on supporting the site manager, delivering excellent customer care, and driving monthly sales targets with upsell of unlimited wash packages and ancillary products.

You will also help recruit, train, and coach staff while ensuring quality control and safety. The position requires a high school diploma (associate/bachelor’s preferred), at least 1 year in leadership, 2+

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Minimum 1 year of leadership experience.
• 2+ years of customer service, including de-escalation.
• Proficient with POS systems and Microsoft Office.
• Flexible hours, including weekends.
• Strong verbal communication and coaching ability.

Responsibilities

• Maintain day-to-day on-site store operations.
• Lead with integrity and foster accountability.
• Drive sales and store growth.
• Recruit, develop, and motivate teams.
• Manage labor schedules and costs.
• Oversee cash handling, deposits, and audits.
• Monitor inventory and supplies; place orders.
• Enforce safety protocols and SOPs.
• Learn wash process and equipment.
• Provide excellent customer service during escalations.
• Participate in training and growth opportunities.

Skills

Leadership

Customer Service

De-escalation

Sales

People management

Communication

Education

High school diploma

Associate or bachelor's degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is hiring an Assistant Site Manager II for Clean Express Auto Wash in Madison Heights, MI. The role focuses on supporting the site manager, delivering excellent customer care, and driving monthly sales targets with upsell of unlimited wash packages and ancillary products.

You will also help recruit, train, and coach staff while ensuring quality control and safety. The position requires a high school diploma (associate/bachelor’s preferred), at least 1 year in leadership, 2+