Assistant Shop Manager — Fast-Paced Auto Service Leader

Driven Brands Inc.; Spring (TX); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly bonus

Medical benefits

Vision benefits

Dental benefits

401(k) with company match

Paid time off

Paid training

Career growth

Descripción de la vacante

Take 5 Oil Change is hiring an Assistant Shop Manager to lead on the shop floor and support daily operations with a focus on customer experience. You will help develop the team, step in as Manager on Duty, and ensure safe, efficient service.

Benefits include paid training, career growth, and opportunities to transition from shop roles into leadership positions based on performance. Automotive experience is valued but not required.

Formación

• Minimum 6 months’ customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• A commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• The ability to remain calm, organized, and solutions-focused during busy periods.
• The ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from your work location.

Responsabilidades

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Conocimientos

Customer service

Leadership

Coaching

Communication

Educación

High School Diploma or equivalent

Descripción del empleo

Take 5 Oil Change is hiring an Assistant Shop Manager to lead on the shop floor and support daily operations with a focus on customer experience. You will help develop the team, step in as Manager on Duty, and ensure safe, efficient service.

Benefits include paid training, career growth, and opportunities to transition from shop roles into leadership positions based on performance. Automotive experience is valued but not required.