Assistant Shop Manager — Fast-Paced Auto Service Leader

Driven Brands, Inc.; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly bonus

Medical benefits

401(k) match

Paid time off

Paid training

Career growth opportunities

Job summary

Take 5 Oil Change is seeking an Assistant Shop Manager to lead on the shop floor, support daily operations, and ensure a fast, friendly customer experience. You’ll step in as Manager on Duty as needed and help drive safe, efficient service while training new team members. Automotive experience is valued but not required.

We offer paid training, a strong growth path from shop roles to leadership, and a supportive, high-energy environment with a focus on customer satisfaction and teamwork.

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• A commitment to following and maintaining facility and safety control policies and practices.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service experience

Leadership

Communication skills

Initiative

Team coaching

Job description

Take 5 Oil Change is seeking an Assistant Shop Manager to lead on the shop floor, support daily operations, and ensure a fast, friendly customer experience. You’ll step in as Manager on Duty as needed and help drive safe, efficient service while training new team members. Automotive experience is valued but not required.

We offer paid training, a strong growth path from shop roles to leadership, and a supportive, high-energy environment with a focus on customer satisfaction and teamwork.