Assistant Shop Manager - Fast, Friendly Auto Service Leader

Driven Brands Inc.; Hurst (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Weekly bonus opportunities

Medical, vision, dental benefits

401(k) with company match

Paid time off

Paid training and career growth

Job summary

Take 5 Oil Change is seeking an Assistant Shop Manager to help lead a fast-paced team and ensure safe, efficient, and high-quality service. You’ll support daily operations, coach the crew, and train new members while stepping in as Manager on Duty as needed.

We offer paid training, growth opportunities from shop roles to leadership, and a competitive benefits package for full-time staff. Automotive experience is valued but not required.

Qualifications

• 6 months’ customer service experience in a fast-paced service environment.
• 6 months’ experience leading or mentoring others in a fast-paced environment.
• Commitment to following facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• Ability to remain calm, organized, and solutions-focused during busy periods.
• Ability to meet age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from work location.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Safety adherence

Initiative

Reliability

Job description

Take 5 Oil Change is seeking an Assistant Shop Manager to help lead a fast-paced team and ensure safe, efficient, and high-quality service. You’ll support daily operations, coach the crew, and train new members while stepping in as Manager on Duty as needed.

We offer paid training, growth opportunities from shop roles to leadership, and a competitive benefits package for full-time staff. Automotive experience is valued but not required.