Assistant Service Manager - Multifamily Maintenance Leader

billingsleycareers; Grapevine (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Billingsley is seeking an Assistant Service Manager to support the Service Manager in overseeing maintenance across residential communities. You will lead hands-on repairs, make-readies, and preventative maintenance to keep properties safe, functional, and beautifully maintained.

Responsibilities include scheduling unit turns, managing purchase orders and bids, coordinating with property managers, and guiding maintenance technicians to ensure timely, high-quality work while maintaining

Qualifications

• Minimum of 3 years of multifamily or facilities maintenance experience; supervisory or lead technician experience preferred.
• Strong communication and leadership skills; ability to train and motivate team members.
• Must be able to work in a fast-paced environment, including participation in on-call rotation.
• Certifications (Required) EPA Type II or Universal Certification, Certified Pool Operator (CPO), MPO (for Dallas County or cities requiring it)

Responsibilities

• Maintenance & Repairs: Complete make-readies, painting, and unit preparation to company standards.
• Diagnose, troubleshoot, repair, and replace HVAC systems, plumbing systems, electrical systems, and appliances.
• Maintain pools; ensure water quality and compliance with CPO standards.
• Perform general and preventative maintenance as directed by the Service Manager.
• Operations & Scheduling: Schedule and manage unit turns efficiently to meet occupancy and move-in timelines.
• Oversee purchase orders and invoicing systems in compliance with company policies.
• Assist in collecting and reviewing bids/proposals from vendors and contractors.
• Conduct property inspections in Yardi and maintain all Maintenance Binders accurately.
• Maintain current location map for shutoffs, fire extinguishers, and hydrants.
• Team Leadership & Communication: Support and direct maintenance technicians, ensuring safe, efficient work.
• Communicate with Property Managers and Portfolio Managers regarding maintenance priorities.
• Ensure all maintenance staff complete Grace Hill e-learning modules.
• Administrative & Technical Skills: Use Outlook, Excel, Word, Microsoft Teams, Yardi, Payscan for maintenance tracking, reporting, and communication.
• Prepare work orders, reports, and inspection documentation.
• Maintain organized inventory of supplies, tools, and equipment.
• Read and interpret blueprints and construction documents as needed.

Skills

Multifamily maintenance

Supervisory experience

Leadership

Communication

Tools

Hand tools

Power tools

Diagnostic equipment

Job description

Billingsley is seeking an Assistant Service Manager to support the Service Manager in overseeing maintenance across residential communities. You will lead hands-on repairs, make-readies, and preventative maintenance to keep properties safe, functional, and beautifully maintained.

Responsibilities include scheduling unit turns, managing purchase orders and bids, coordinating with property managers, and guiding maintenance technicians to ensure timely, high-quality work while maintaining