Assistant Restaurant Manager - Lead Team & Guest Experience

Baskin-Robbins; Conroe (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Baskin-Robbins in Conroe, TX is seeking an Assistant Restaurant Manager to support the Restaurant Manager, Shift Leaders and team in delivering guest‑focused service and operational excellence.

You will perform duties in the RM's absence, lead team meetings, oversee brand training, manage scheduling, monitor food safety and profitability, and help drive great guest experiences for the brand’s community location.

Qualifications

• English fluency in spoken and written form
• Basic math and financial management skills
• Experience leading teams in retail, restaurant or hospitality environments

Responsibilities

• Lead team meetings with Restaurant Manager
• Oversee Brand Training Programs and staff development
• Ensure Brand standards, recipes and systems are followed
• Create a guest-focused culture and drive guest satisfaction
• Review guest feedback and implement improvement plans
• Support RM with scheduling and staffing to meet demand
• Assist RM with vendor orders and inventory as needed
• Ensure safety, sanitation and compliance with laws

Skills

Leadership

Team management

Customer service

English fluency

Education

English proficiency

Basic math and financial management

Basic computer skills

Job description

Baskin-Robbins in Conroe, TX is seeking an Assistant Restaurant Manager to support the Restaurant Manager, Shift Leaders and team in delivering guest‑focused service and operational excellence.

You will perform duties in the RM's absence, lead team meetings, oversee brand training, manage scheduling, monitor food safety and profitability, and help drive great guest experiences for the brand’s community location.