Assistant Restaurant Manager: Lead Team & Guest Experience

Baskin-Robbins; Katy (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Baskin-Robbins in Katy, Texas seeks an Assistant Restaurant Manager to support the Restaurant Manager, lead shifts, and uphold brand standards. You will train staff, manage guest experiences, and help drive profitability while ensuring compliance with safety and company policies.

The role emphasizes strong leadership, teamwork, and operational excellence in a fast-paced, guest-focused environment at a single-location store.

Qualifications

• Leadership experience in retail, restaurant or hospitality.
• Fluent in spoken and written English.
• Basic computer skills.
• Basic math and financial management.

Responsibilities

• Assist Restaurant Manager in daily operations and lead team meetings.
• Oversee Brand Training Programs, schedule, train, validate, certify staff.
• Ensure brand standards, recipes and systems are followed.
• Create a guest-focused culture and respond to guest feedback.
• Support RM with inventory and weekly labor scheduling.

Skills

Leadership experience

Fluent English

Computer literacy

Basic math

Time management

Team training

Guest focus

Problem solving

Positive attitude

Job description

Baskin-Robbins in Katy, Texas seeks an Assistant Restaurant Manager to support the Restaurant Manager, lead shifts, and uphold brand standards. You will train staff, manage guest experiences, and help drive profitability while ensuring compliance with safety and company policies.

The role emphasizes strong leadership, teamwork, and operational excellence in a fast-paced, guest-focused environment at a single-location store.