Assistant Restaurant Manager

Explor Crater Lake, LLC; Oregon; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401K plan for seasonal and year-round

Paid sick time

Medical, Vision, Dental

Employee parking on site

Employee Assistance Program

Discounts on hotel rooms and meals

Transfer opportunities across US

Job summary

Explor Crater Lake, LLC is hiring for the 2027 season to support front of house operations and deliver extraordinary hospitality. You will assist the Restaurant Manager, train servers, and supervise host, bartending, and cash-close processes while maintaining company standards.

The role requires leadership, strong customer service, and the ability to work evenings, weekends, and holidays in a fast-paced environment. Benefits include housing, health and related perks.

Qualifications

• Three (3) years supervisory experience in the restaurant industry.
• Minimum 3 years hospitality/customer service experience.
• Strong leadership and managerial skills to coach and mentor staff.

Responsibilities

• Assist the Restaurant Manager in overseeing front of house operations and train servers.
• Ensure Host/Hostess area is clean and organized and manage reservations.
• Oversee opening/closing side work with servers and bussers; sign off on duties.

Skills

Leadership

Customer service

Communication

Training

Problem solving

Financial acumen

Education

High school diploma

Bachelor’s Degree in Culinary Arts

Some college coursework

Tools

Microsoft Office

POS system

Job description

At Explor Crater Lake, LLC, every day is an adventure — where tranquil beauty, scenic landscapes, and rich culture come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Now hiring for the 2027 season. Apply Today!

2027 Season

Summary of Position:

Assist the Restaurant Manager with all daily responsibilities pertinent to the front of house operations to ensure that the goal of providing extraordinary hospitality to all guests of the restaurant is achieved.

Responsibilities:

• Assist the Restaurant Manager (RM) in overseeing all aspects of the front of house operation including ensuring that all Servers are trained and assisting the guests in a courteous, friendly and efficient manner per Company standards
• Ensure that the Host/Hostess area is clean and organized at all times and assist them during peak and busy periods. Ensure organization of daily restaurant reservations
• Oversee and monitor opening and closing side work responsibilities with Servers and Bussers on a daily basis and sign off on duties as required
• Supervise the Bartender and Server check-out and cash closing procedures
• Assist with the coordination of special tour luncheons collaborating with Sales and Marketing Specialist and Restaurant Manager as required and coordinate schedule changes requiring additional time
• Ensure that the dining experience of all guests exceeds their expectations in an effort to provide extraordinary hospitality per the Company’s guidelines
• Execute proper and accurate closing procedures in accordance with company policy
• Provide objective and professional feedback to the Restaurant Manager regarding any and all operational issues as they arise
• Commit to train, coach and mentor front of house staff and work with Restaurant Manager involving disciplinary actions in order to further develop employees
• Perform any other duties as requested and adhere to job specific duties checklists

Position Requirements:

• Able to work a variety of shifts including evenings, weekends and holidays
• Be self-motivated with the ability to perform with the highest professional and ethical standards
• Excellent customer service and people skills
• Respond well to a changing work environment and able to perform at the highest level with minimal supervision
• Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations
• Excellent analytical and problem resolution skills with the ability to proactively recommend solutions
• Financial background with the proven ability to identify opportunities for revenue enhancement and fiscal management
• Demonstrate effective written and verbal communication skills
• Intermediate computer skills with Microsoft Office and familiarity with POS system functionality
• Understand company’s Health & Safety standards and the ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will involve frequent bending, twisting, squatting, and lifting up to 25 lbs. frequently and 50 lbs. occasionally.

Education and Experience:

Education: High school diploma or equivalent

Some college coursework or a Bachelor’s Degree in Culinary Arts

Experience: Three (3) years supervisory experience in the restaurant industry

Minimum 3 years hospitality/customer service experience

Company Benefits

• 401K plan for seasonal and year-round employees, with company matching after 1 year
• 40 hours of paid sick time
• Medical, Vision, Dental, Pet Insurance for year-round employees
• Employee parking on site
• Employee Assistance Program
• Returning seasonal job offers
• 50% discount off hotel rooms & camp site (based on occupancy and GM approval)
• 50% discount off retail merchandise (including jewelry: excluding alcohol or tobacco)
• 25% off Deli & Convenience
• 50% off meals for a family of four for a special occasion (excludes alcoholic beverages)
• Working for ExplorUS which allows ability to transfer to other locations throughout the US
• We maintain a drug-free workplace to ensure the safety and well-being of all employees.

Our Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.