Assistant Restaurant Manager

Ohio State University; North Carolina; On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Comprehensive benefits

Medical, dental and vision coverage

Paid time off including holidays

Retirement plan

Tuition assistance

Professional development

Job summary

The Ohio State University The Blackwell Inn is seeking an Assistant Restaurant Manager to partner with the Operations Manager and lead day-to-day operations across our full-service restaurant, lounge, and in-room dining. You will mentor student employees and drive guest satisfaction while upholding service standards.

This hands-on leadership role rewards proactive problem-solving, teamwork, and a commitment to hospitality.

Qualifications

• High School diploma or GED required.
• Strong organizational, leadership and communication skills.
• Hospitality-related associate degree preferred.

Responsibilities

• Lead a large team of student employees and foster a positive, high-performing environment.
• Support daily operations across restaurant, lounge, and in-room dining for seamless service.
• Deliver exceptional guest experiences and handle feedback professionally.
• Collaborate with culinary leadership to exceed guest expectations.
• Drive scheduling, payroll oversight, training, and performance management.
• Maintain high standards of service, safety, cleanliness and sustainability.
• Contribute to financial success by ensuring efficient and profitable operations.

Skills

Leadership

Communication

Organization

Education

High School diploma or GED

Associate degree in hospitality (preferred)

Job description

Job Title

Assistant Restaurant Manager

Department

Business Advancement | Blackwell Food and Beverage Operations

Location

The Blackwell Inn & Pfahl Conference Center - The Ohio State University

Blackwell Inn (0254)

About the Role

As the Assistant Restaurant Manager , you'll partner closely with the Operations Manager to lead day-to-day operations across our full-service restaurant, lounge, and in-room dining. You'll play a key role in delivering outstanding guest experiences while helping drive operational excellence and team performance.

This is a hands-on leadership role where no two days are the same-perfect for someone who enjoys mentoring others, solving challenges in real time, and making a direct impact on both guests and team members.

What You'll Do

• Lead and inspire a large team of Ohio State student employees, fostering a positive, inclusive, and high-performing work environment
• Support daily operations across the restaurant, lounge, and in-room dining to ensure seamless service and consistency
• Deliver exceptional guest experiences, handling feedback and concerns with professionalism and care
• Collaborate with culinary leadership to exceed guest expectations and elevate the dining experience
• Drive operational excellence through scheduling, payroll oversight, training, and performance management
• Maintain high standards of service, cleanliness, safety, and sustainability
• Contribute to financial success, ensuring operations run efficiently and profitably

What Makes You a Great Fit

• You're organized, adaptable, and creative, with a passion for hospitality
• You're committed to delivering memorable guest experiences every day
• You excel in a dynamic environment and are comfortable juggling multiple priorities

Schedule & Flexibility

This role requires flexibility to meet the needs of a 24/7 hospitality operation, including days, evenings, weekends, and holidays.

Required Qualifications

• High School diploma or GED
• 4 years of relevant experience
• Strong organizational, leadership, and communication skills

Preferred Qualifications

• Associate degree in hospitality or related field
• 6+ years of relevant experience

Why Join Us?

At The Blackwell Inn, you'll be part of a team dedicated to excellence, learning, and growth-right at the heart of The Ohio State University campus. This is more than a job, it's an opportunity to build your leadership skills, develop your career, and create meaningful guest experiences every day.

Benefits

• Starting day one: Comprehensive benefits.
• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.
• Tuition assistance programs-invest in your future with OSU educational opportunities
• Professional development and career advancement within a world-class institution

Additional Information

The target hiring range for this job profile is $ 17.50 - 22.86/hr. The actual rate paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.

Position Type

Regular

Scheduled Hours

40

Shift

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.