Assistant Restaurant Manager

Ohio State University; United States; On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement plan

Tuition assistance programs

Professional development

Job summary

The Ohio State University’s Blackwell Inn & Pfahl Conference Center is seeking an Assistant Restaurant Manager to partner with the Operations Manager in leading day-to-day operations across the full-service restaurant, lounge, and in-room dining. You will mentor student employees, ensure seamless service, and drive guest satisfaction in a dynamic, 24/7 environment.

You will oversee scheduling, payroll, training, and performance management while upholding safety, cleanliness, and sustainability

Qualifications

• High school diploma or GED required.
• 4 years of relevant experience.
• Associate degree in hospitality or related field preferred.
• 6+ years of relevant experience preferred.

Responsibilities

• Lead and inspire a large team of student employees.
• Support daily operations across restaurant, lounge, and in-room dining.
• Deliver exceptional guest experiences and handle feedback professionally.
• Collaborate with culinary leadership to elevate dining.
• Drive scheduling, payroll oversight, training, and performance management.
• Maintain high standards of service, cleanliness, safety, and sustainability.
• Contribute to financial success by ensuring efficient, profitable operations.

Skills

Leadership

Communication

Organization

Hospitality

Team management

Education

High School diploma or GED

Associate degree in hospitality

Job description

Job Title: Assistant Restaurant Manager

Department: Business Advancement | Blackwell Food and Beverage Operations

Location: The Blackwell Inn & Pfahl Conference Center – The Ohio State University

About the Role

As the Assistant Restaurant Manager, you’ll partner closely with the Operations Manager to lead day‑to‑day operations across our full‑service restaurant, lounge, and in‑room dining. You’ll play a key role in delivering outstanding guest experiences while helping drive operational excellence and team performance. This is a hands‑on leadership role where no two days are the same—perfect for someone who enjoys mentoring others, solving challenges in real time, and making a direct impact on both guests and team members.

What You’ll Do

• Lead and inspire a large team of Ohio State student employees, fostering a positive, inclusive, and high‑performing work environment
• Support daily operations across the restaurant, lounge, and in‑room dining to ensure seamless service and consistency
• Deliver exceptional guest experiences, handling feedback and concerns with professionalism and care
• Collaborate with culinary leadership to exceed guest expectations and elevate the dining experience
• Drive operational excellence through scheduling, payroll oversight, training, and performance management
• Maintain high standards of service, cleanliness, safety, and sustainability
• Contribute to financial success, ensuring operations run efficiently and profitably

What Makes You a Great Fit

• You’re organized, adaptable, and creative, with a passion for hospitality
• You’re committed to delivering memorable guest experiences every day
• You excel in a dynamic environment and are comfortable juggling multiple priorities

Schedule & Flexibility

This role requires flexibility to meet the needs of a 24/7 hospitality operation, including days, evenings, weekends, and holidays.

Required Qualifications

• High School diploma or GED
• 4 years of relevant experience
• Strong organizational, leadership, and communication skills

Preferred Qualifications

• Associate degree in hospitality or related field
• 6+ years of relevant experience

Why Join Us?

At The Blackwell Inn, you’ll be part of a team dedicated to excellence, learning, and growth—right at the heart of The Ohio State University campus. This is more than a job, it’s an opportunity to build your leadership skills, develop your career, and create meaningful guest experiences every day. Working at The Blackwell Inn means being part of one of the nation’s leading public universities, with access to exceptional benefits and career growth opportunities. Starting day one: Comprehensive benefits.

Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.
• Tuition assistance programs—invest in your future with OSU educational opportunities.
• Professional development and career advancement within a world‑class institution.

Additional Information

The target hiring range for this job profile is $ 17.50 - 22.86/hr. The actual rate paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.

Location: Blackwell Inn (0254)

Position Type: Regular

Scheduled Hours: 40

Shift: Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability. At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you.