Banquet Captain

Ohio State University; Columbus (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

11 paid holidays

Tuition assistance

Job summary

The Blackwell Inn & Pfahl Conference Center at The Ohio State University seeks a Banquet Captain to lead event operations and guest service for banquet and conference events. You will coordinate staff, ensure hotel standards are met, and maintain a strong on-the-floor leadership presence throughout events.

You will work with the Food & Beverage Manager and Assistant Banquet Manager, supervise staff, and support scheduling, payroll, and billing.

Qualifications

• High School diploma or GED required.
• Experience in hospitality, food & beverage, banquet operations, or a related field.
• Demonstrated leadership, organizational, and customer service skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Review and interpret Banquet Event Orders (BEOs) to ensure accurate event execution.
• Coordinate banquet and meeting space operations to meet guest and organizational expectations.
• Monitor daily and weekly event communications to determine staffing needs and operational requirements.
• Maintain a visible leadership presence before, during, and after events to ensure exceptional service delivery.
• Oversee setup and teardown of banquet functions, breaks, and bar operations.
• Support recruiting, training, coaching, and developing staff; monitor staffing levels.
• Assist with scheduling, payroll processing, and event billing.

Skills

Leadership

Team supervision

Customer service

Communication

Attention to detail

Education

High School diploma or GED

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail] . If you have questions while submitting an application, please review these frequently asked questions .Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.Job Title:Banquet CaptainDepartment:Business Advancement | Blackwell Food and Beverage OperationsJob DescriptionThe Blackwell Inn & Pfahl Conference Center – The Ohio State UniversityAre you a hospitality professional who enjoys leading teams, creating exceptional event experiences, and thriving in a fast-paced environment? Join our team at The Blackwell Inn & Pfahl Conference Center, where attention to detail, teamwork, and outstanding guest service are at the center of every event we host.About the RoleAs the Banquet Captain , you will work closely with the Food & Beverage Manager and Assistant Banquet Manager to ensure successful execution of banquet and conference events from start to finish. You will serve as a key on-the-floor leader, coordinating event operations, supporting staff, and ensuring every function is delivered according to hotel standards and guest expectations.This position combines event leadership, team supervision, and operational coordination, making it an excellent opportunity for someone who enjoys managing details, mentoring team members, and creating memorable guest experiences.What You'll DoEvent Operations & Service LeadershipReview and interpret Banquet Event Orders (BEOs) to ensure accurate event executionCoordinate banquet and meeting space operations to meet guest and organizational expectationsMonitor daily and weekly event communications to determine staffing needs and operational requirementsMaintain a visible leadership presence before, during, and after events to ensure exceptional service deliveryOversee the proper set-up and tear-down of banquet functions, meeting breaks, and bar operationsEnsure compliance with hotel policies, service standards, and operational proceduresSupport seamless event execution by coordinating with internal departments and event staffTeam Support & Administrative ResponsibilitiesAssist with recruiting, training, coaching, and developing full-time and student employeesHelp maintain appropriate staffing levels to support banquet and conference operationsMonitor banquet inventory and requisition supplies as needed to meet projected business demandsSupport administrative responsibilities including scheduling, payroll processing, and event billingPromote a positive, collaborative, and guest-focused work environmentWhat Makes You a Great FitYou are highly organized and detail-oriented with strong event execution skillsYou enjoy leading teams and motivating others to deliver exceptional serviceYou thrive in fast-paced environments and can adapt quickly to changing prioritiesYou communicate effectively and collaborate well with both guests and team membersYou take pride in creating memorable experiences and maintaining high service standardsSchedule & FlexibilityThe Blackwell Inn operates 24 hours a day, 7 days a week. This position requires flexibility to support business needs, including evenings, weekends, holidays, and special events.Required QualificationsHigh School diploma or GEDExperience in hospitality, food and beverage, banquet operations, or a related fieldDemonstrated leadership, organizational, and customer service skillsAbility to work flexible hours, including evenings, weekends, and holidaysPreferred QualificationsAssociate degree in Hospitality Management or a related fieldPrevious banquet leadership or supervisory experienceExperience working in a hotel, conference center, catering, or event environmentWhy Join Us?At The Blackwell Inn, you'll be part of a team dedicated to excellence, learning, and growth at the heart of The Ohio State University campus. This is more than a job, it's an opportunity to develop your leadership skills, build a career in hospitality, and help deliver exceptional guest experiences every day.Starting Day One: Comprehensive BenefitsOhio State offers a competitive benefits package designed to support your health, well-being, and future, including:Medical, dental, and vision coveragePaid vacation, sick leave, and 11 paid holidaysState retirement plan or alternative retirement plan with employer contributionsTuition assistance and educational opportunities through Ohio StateProfessional development and career advancement opportunitiesAccess to a vibrant campus community and Buckeye traditionsFUNCTION: Food ServiceSUB-FUNCTION: Hospitality FoodCAREER BAND: TechnicalCAREER LEVEL: T3Additional Information:The target hiring range for this job profile is $ 16.82 - $21.85/hr. The actual rate paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.Location:Blackwell Inn (0254)Position Type:RegularScheduled Hours:40Shift:Varying ShiftsFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .The university is an equal opportunity employer, including veterans and disability.