Assistant Dining Manager

Ohio State University; North Carolina; On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive benefits (medical, dental,

Tuition assistance for self and depend

Job summary

Ohio State University is seeking an Assistant Dining Manager for its Student Life Dining Services. The role oversees a busy university dining unit serving thousands daily, with responsibilities spanning production, procurement, inventory and staff coaching.

The position supports Union Market and Marketplace operations on campus. Critical to success are strong customer service skills, supervisory experience, and knowledge of safety/HACCP principles.

Qualifications

• High school diploma or GED plus 4 years relevant experience
• 1-3 years experience in food service management or related field
• excellent customer service skills
• ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals
• ability to write routine reports and correspondence
• ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds
• successful completion of a background check

Responsibilities

• Assist in the management of a university dining unit
• Oversee diverse service styles including cafeteria, grab-and-go, retail or c-store
• Supervise production, service and quality of meals
• Manage procurement, inventory and supplier relationships
• Coach and train student employees and staff
• Ensure prompt, courteous customer service for all guests
• Work weekends, holidays and special events as needed

Skills

Food service management

Customer service

Staff supervision

Safety compliance

Reading/writing reports

Inventory & ordering

Education

High School Diploma or GED

Associate’s degree in hospitality management (desired)

Tools

ServSafe sanitation knowledge

HACCP principles

computerized ordering systems

Job description

Assistant Dining Manager

Student Life | Dining Services

Job Description

The Assistant Dining Manager assists in the management of a university dining unit. The unit may have multiple styles of service including traditional cafeteria, grab and go service, retail, or c-store. The operation serves approximately 2,500 students, staff and guests each day; supervises 10 -15 full time employees and up to 300 part-time student employees; manages the production and service of food to students, staff, guests, and special groups and in addition manages the procurement and inventory of food and related goods; supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management of student employees; supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all student employees in all aspects of facility operations; supervises and trains staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program; works weekends, various hours, special events, and holidays as business need dictates.

Minimum Education Required

High School Diploma or GED

Qualifications

Required:

• High school diploma or GED plus 4 years relevant experience
• 1-3 years experience in food service management or related field
• excellent customer service skills
• ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals
• ability to write routine reports and correspondence
• ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds
• successful completion of a background check

Desired:

• Associate's degree in hospitality management or related field
• 6 years relevant experience
• knowledge of ServSafe Sanitation guidelines or similar food handler program
• experience working with HACCP principles
• excellent verbal and written communication skills
• experience managing Classified Civil Service, bargaining union member employees, and student staff
• knowledge of computerized ordering systems
• ability to speak effectively before groups of customers or employees of the organization

Additional Information

The Ohio State University's Student Life Dining Services is a premier campus dining department dedicated to serving students, staff, faculty, and guests. Critical to the Residential Experience, Dining Services administers the student meal plan to approximately 15,000 residential students on the Columbus, Mansfield, Marion, Newark, and Wooster campuses.

This position is located at Union Market and will support our Marketplace operation, serving a range of items, including paninis, wraps, burgers, quesadillas, tacos, build-your-own pasta bowls, hot bar, sushi station, grain bowls, salad, fruit bars, and build-your-own parfait bar.

Ohio State offers competitive benefits to all regular full-time staff, including medical, dental, and vision, beginning on the first day of employment, paid time off, holiday pay, OPERS retirement, tuition assistance for self and dependents, and public service loan forgiveness. The successful candidate for this position will be eligible for premium pay in addition to base pay. Premium pay is available to employees who work a minimum of four consecutive hours after 3:00 pm.

The hiring range for this position is $17.50 - $22.86 per hour.

Student Life Mission

The Office of Student Life fosters students' development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Function

Food Service

Sub-Function

Food Service

Career Band

Individual Contributor - Technical

Career Level

T4