Assistant Dining Manager

The Ohio State University; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Tuition assistance for self and depend

Public service loan forgiveness

Job summary

The Ohio State University is seeking an Assistant Dining Manager in Columbus, OH. This role oversees a university dining unit serving thousands daily, managing staff, production, procurement, and service to ensure quality and customer satisfaction.

The position requires a High School Diploma or GED with several years of food service management experience; preferred is an Associate degree and ServSafe/HACCP knowledge. Compensation includes benefits and premium pay for extended hours.

Qualifications

• High school diploma or GED plus 4 years relevant experience.
• 1-3 years experience in food service management or related field.
• Desired: 6 years relevant experience and ServSafe/HACCP knowledge.

Responsibilities

• Assist in managing a university dining unit serving ~2,500 daily.
• Supervise 10-15 full-time and up to 300 part-time staff.
• Oversee production, service, procurement, and inventory of food.
• Train and coach student employees and ensure customer service standards.
• Work weekends, holidays, and various hours as needed.

Skills

Customer service

Reading comprehension

Written communication

Team leadership

Coaching

Education

High School Diploma or GED

Associate's degree in hospitality management

Tools

ServSafe Sanitation

HACCP principles

Computerized ordering systems

Job description

Job Title:Assistant Dining ManagerDepartment:Student Life | Dining Services

Job Description

The Assistant Dining Manager assists in the management of a university dining unit. The unit may have multiple styles of service including traditional cafeteria, grab and go service, retail, or c-store. The operation serves approximately 2,500 students, staff and guests each day; supervises 10 -15 full time employees and up to 300 part-time student employees; manages the production and service of food to students, staff, guests, and special groups and in addition manages the procurement and inventory of food and related goods; supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management of student employees; supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all student employees in all aspects of facility operations; supervises and trains staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program; works weekends, various hours, special events, and holidays as business need dictates.

Minimum Education Required

High School Diploma or GED

Qualifications

Required: High school diploma or GED plus 4 years relevant experience; 1-3 years experience in food service management or related field; excellent customer service skills; ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals; ability to write routine reports and correspondence; ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds; successful completion of a background check.

Desired: Associate's degree in hospitality management or related field; 6 years relevant experience; knowledge of ServSafe Sanitation guidelines or similar food handler program; experience working with HACCP principles; excellent verbal and written communication skills; experience managing Classified Civil Service, bargaining union member employees, and student staff; knowledge of computerized ordering systems; ability to speak effectively before groups of customers or employees of the organization.

Additional Information

The Ohio State University’s Student Life Dining Services is a premier campus dining department dedicated to serving students, staff, faculty, and guests. Critical to the Residential Experience, Dining Services administers the student meal plan to approximately 15,000 residential students on the Columbus, Mansfield, Marion, Newark, and Wooster campuses.

This position is located at Union Market and will support our Marketplace operation, serving a range of items, including paninis, wraps, burgers, quesadillas, tacos, build-your-own pasta bowls, hot bar, sushi station, grain bowls, salad, fruit bars, and build-your-own parfait bar.

Ohio State offers competitive benefits to all regular full-time staff, including medical, dental, and vision, beginning on the first day of employment, paid time off, holiday pay, OPERS retirement, tuition assistance for self and dependents, and public service loan forgiveness. The successful candidate for this position will be eligible for premium pay in addition to base pay. Premium pay is available to employees who work a minimum of four consecutive hours after 3:00 pm.

The hiring range for this position is $17.50 - $22.86 per hour.

Student Life Mission

The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Function: Food Service

Sub-Function: Food Service

Career Band: Individual Contributor - Technical

Career Level: T4

Ohio State will not sponsor applicants for work visas for this position.

Location:Ohio Union (0161)Position Type:RegularScheduled Hours:40Shift:Second Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.