Assistant Restaurant Leader - Lead Teams, Drive Service

Raising Cane's; Birmingham (AL); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Weekly Pay

Competitive pay + monthly bonus

Paid Time Off & Sick time

8 paid Holidays a year

Early closure for company events

Casual Work Attire

Job summary

Raising Cane’s Chicken Fingers is seeking an Assistant Restaurant Leader to support the Restaurant Leader in daily operations and uphold Raising Cane’s standards and culture across all facets of the restaurant. The role involves a fast-paced kitchen environment, guest service, and leadership responsibilities for crewmembers.

The position requires 3+ years in restaurant or retail management, a high school diploma or equivalent, and a willingness to work varied shifts.

Qualifications

• Detail-oriented, organized and able to manage multiple priorities.
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems.
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
• 3+ years of restaurant or retail management experience.
• New restaurant opening experience preferred.
• Must be 18 years of age or older.
• High school diploma or equivalent required, some college preferred.
• Possess a valid driver’s license.

Responsibilities

• Hires and terminates all hourly, non-management crewmembers.
• Owns the onboarding, status change and payroll process for all hourly crewmembers.
• Creates crewmember work and training schedules.
• Manages the performance of all hourly crewmembers (development, coaching, redirective communication and documentation).
• Acts as manager on duty and opens and closes the restaurant.
• Manages cash handling and ensures accountability.
• Enforces Raising Cane’s policies and standards.
• Executes shift management meeting Raising Cane’s operations and safety standards.
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed.
• Provides exemplary customer service.
• Utilizes reward and recognition program for the crewmembers in the restaurant.
• Authorizes employee functions requiring manager approval (discounts, promotions, timeclock overrides, etc.).
• Ensures cleanliness of the restaurant and ensures the facility is in good working order.
• Completes other duties as assigned.

Skills

Detail-oriented

Self-driven

Strong analytical

Written and verbal communication

Adaptable

Leadership

Customer service

Teamwork

Education

High school diploma or equivalent

Some college preferred

Driver's license

3+ years restaurant/retail management experience

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Raising Cane’s Chicken Fingers is seeking an Assistant Restaurant Leader to support the Restaurant Leader in daily operations and uphold Raising Cane’s standards and culture across all facets of the restaurant. The role involves a fast-paced kitchen environment, guest service, and leadership responsibilities for crewmembers.

The position requires 3+ years in restaurant or retail management, a high school diploma or equivalent, and a willingness to work varied shifts.