Assistant Restaurant Leader - Growth, Coaching & Ops

SmartRecruiters, Inc.; Jacksonville (FL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Life and Disability insurance

Hospital Indemnity

401(k) With Employer Match

Financial planning access

Tuition Reimbursement

Crewmember Assistance Program

Pet Insurance

Weekly Pay

Monthly bonus

Paid Time Off

8 paid Holidays

Casual Work Attire

Job summary

Raising Cane's Chicken Fingers in Jacksonville, FL is seeking an Assistant Restaurant Leader to support the Restaurant Leader in daily operations and uphold brand standards and culture. The role involves managing onboarding, scheduling, coaching, and cash handling in a fast-paced restaurant environment.

Qualifications include 3+ years of restaurant or retail management, a high school diploma or equivalent, and flexibility to work various shifts with some travel for training.

Qualifications

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing.
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems.
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
• 3+ years of restaurant or retail management experience.
• New restaurant opening experience preferred.
• Must be 18 years of age or older.
• High school diploma or equivalent required, some college preferred.
• Possess a valid driver’s license.

Responsibilities

• Hires and terminates all hourly, non-management crewmembers.
• Owns the onboarding, status change and payroll process for all hourly crewmembers.
• Creates crewmember work and training schedules.
• Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks).
• Acts as manager on duty and opens and closes the restaurant.
• Manages cash handling and ensures accountability.
• Enforces Raising Cane's policies and standards.
• Executes shift management meeting Raising Cane's operations and safety standards.
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed.
• Provides exemplary customer service.
• Utilizes reward and recognition program for the crewmembers in the restaurant.
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.).
• Ensures cleanliness of the restaurant and ensures the facility is in good working order.
• Completes other duties as assigned.

Skills

Detail-oriented

Organized

Analytical skills

Written and verbal communication

Self-driven

Flexible / energetic

Multi-tasking

Teamwork / collaboration

Customer service mindset

Problem solving

Travel readiness

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

Job description

Raising Cane's Chicken Fingers in Jacksonville, FL is seeking an Assistant Restaurant Leader to support the Restaurant Leader in daily operations and uphold brand standards and culture. The role involves managing onboarding, scheduling, coaching, and cash handling in a fast-paced restaurant environment.

Qualifications include 3+ years of restaurant or retail management, a high school diploma or equivalent, and flexibility to work various shifts with some travel for training.