Assistant Restaurant GM: Lead Ops & Guest Experience

Jimmy John's; Lenoir City (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Jimmy John's is seeking an Assistant Restaurant General Manager to direct daily restaurant operations in the RGM’s absence and uphold company standards. You will lead guest service efforts, manage staff, schedules, and store conditions to ensure profitability and guest satisfaction.

The ARGM will drive safety, training, and operations, ensuring proper food handling, storage, and a clean, welcoming environment for guests and team members alike. This role requires flexibility and strong leadership.

Qualifications

• Must be able to work minimum 40 hrs/week, including evenings and weekends.
• Ability to read, write, and interpret safety rules and procedures.
• Motivate and develop team members; promote a positive work environment.

Responsibilities

• Direct daily restaurant operations in RGM’s absence while upholding company standards.
• Address and resolve guest inquiries and concerns promptly.
• Recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, clean, and well-run restaurant; ensure proper food handling and storage.
• Oversee administrative responsibilities and ensure profitability.

Skills

Guest service

Team leadership

Staff scheduling

Food safety awareness

Safety compliance

Job description

Jimmy John's is seeking an Assistant Restaurant General Manager to direct daily restaurant operations in the RGM’s absence and uphold company standards. You will lead guest service efforts, manage staff, schedules, and store conditions to ensure profitability and guest satisfaction.

The ARGM will drive safety, training, and operations, ensuring proper food handling, storage, and a clean, welcoming environment for guests and team members alike. This role requires flexibility and strong leadership.