Assistant Manager

Jimmy John's; Lenoir City (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Jimmy John's is seeking an Assistant Restaurant General Manager to direct daily restaurant operations in the RGM’s absence and uphold company standards. You will lead guest service efforts, manage staff, schedules, and store conditions to ensure profitability and guest satisfaction.

The ARGM will drive safety, training, and operations, ensuring proper food handling, storage, and a clean, welcoming environment for guests and team members alike. This role requires flexibility and strong leadership.

Qualifications

• Must be able to work minimum 40 hrs/week, including evenings and weekends.
• Ability to read, write, and interpret safety rules and procedures.
• Motivate and develop team members; promote a positive work environment.

Responsibilities

• Direct daily restaurant operations in RGM’s absence while upholding company standards.
• Address and resolve guest inquiries and concerns promptly.
• Recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, clean, and well-run restaurant; ensure proper food handling and storage.
• Oversee administrative responsibilities and ensure profitability.

Skills

Guest service

Team leadership

Staff scheduling

Food safety awareness

Safety compliance

Job description

The Assistant Restaurant General Manager (ARGM) at Jimmy John's has the overall responsibility for directing the daily operations of a restaurant in the RGM’s absence; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The ARGM is a leader in the restaurant, working closely with the RGM to successfully carry out the policies and procedures of the company and ensuring profitability.

The successful ARGM is able to:

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
• Manage administrative responsibilities.

Requirements

• Ability to work minimum 40 hrs/wk; including evenings and weekends.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to promote positive team atmosphere; opportunities for growth/development.
• Must have a valid driver’s license.

Physical Demands/Working Conditions

• While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
• The employee is frequently required to handle, feel and reach with hands and arms.
• The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
• The employee is occasionally exposed to cooking fumes.
• The noise level in the work environment is usually moderate.

Company Introduction

We slice our all-natural meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!