Assistant Property Manager (Tax Credit & HUD required)

Gchp; Baton Rouge (LA); On-site; USD 35,000 - 52,000; Full time

Job summary

GCHP is seeking an Assistant Property Manager to support the Residential Property Manager in day-to-day operations and fiscal management of designated communities.

The role emphasizes customer service, professionalism, and a strong knowledge of property management processes, including lease administration and marketing to maintain high occupancy.

Qualifications

• Education: Some College Preferred.
• Experience: LIHTC or affordable property experience preferred; 1–3 years minimum.
• COS, LIHTC, and ARM certifications desired.
• Progressive career path in affordable housing required.
• Proficiency with OneSite Property Management software.

Responsibilities

• Prepare lease agreements and all move-in and compliance paperwork; show units to prospective residents.
• Answer phone lines; provide apartment information per Fair Housing standards; document maintenance requests.
• Follow up on phone/fax messages and emails.
• Respond to apartment inquiry leads and record traffic; address resident questions.
• Greet and tour prospects; build rapport; determine needs to close the lease and show model/vacant units.
• Update daily all advertising on approved marketing platforms.
• Study brochures, price sheets, leases; know policies and procedures.
• Complete administrative tasks related to move in/out and resident retention.
• Market and advertise properties to maximize occupancy.

Skills

Marketing

Sales

Customer service

Conflict resolution

Team player

Professionalism

Integrity

Education

Some College Preferred

Tools

OneSite Property Management

Microsoft Office

Job description

POSITION TITLE: Assistant Property Manager

MANAGER: Property Manager

GENERAL DESCRIPTION: This position is p rincipally responsible for supporting the Residential Property Manager in the day-to-day operations and fiscal management of designated communities. The Assistant Manager is expected to maintain a high level of customer service and professionalism.

QUALIFICATIONS

Education: Some College Preferred

Experience:

• Minimum one to three years of hands-on tax credit work experience as an assistant residential property manager of a LIHTC or similar affordable property
• Annual certifications and recertifications experience preferred
• COS, LIHTC, and ARM certifications desired
• A demonstrated progressive career path in affordable housing a must
• Proficiency with OneSite Property Management software

Abilities:

• Working knowledge of Microsoft Office Suite
• Excellent marketing, sales abilities, strong customer service, and conflict resolution skills, energetic team player with high degree of professionalism and integrity
• Excellent organizational skills, attention to detail with high degree of accuracy, and the ability to work independently, exercise judgment and problem-solving abilities are essential

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Responsible for preparing lease agreements and all applicable move-in and compliance paperwork and showing units to prospective residents
• Answer all phone lines; provide apartment information according to Fair Housing standards, document maintenance requests and help with resident concerns and questions
• Retrieve and follow up on all phone or fax messages and emails
• Respond to apartment inquiry leads timely and record all traffic.
• Respond to resident calls and/or emails received and complete requests for information
• Greet and tour prospects according to Fair Housing standards, including greeting prospects, building rapport with prospects, determining prospect needs with the goal of closing the lease, show the model and vacant units, provide accurate community information.
• Update daily all advertising on all approved marketing platforms
• Study all brochures, price sheets, leases and be fully knowledgeable on all policies and procedures
• Complete administrative functions related to move in and move out preparation as well as resident retention
• Market and advertise properties to ensure maximum occupancy levels