Assistant Property Manager (Tax Credit & HUD required)

Gchp; Carencro (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

GCHP is seeking an Assistant Property Manager to support the Residential Property Manager in day-to-day operations and fiscal management. The role emphasizes customer service, compliance, and occupancy optimization.

Ideal candidates have 1–3 years of LIHTC or affordable housing experience, proficiency with OneSite, and strong organizational skills. This on-site position offers growth in a stable property management environment.

Qualifications

• Experience with LIHTC or affordable housing programs is required or strongly preferred.
• Proven ability to manage resident relations and market properties effectively.
• Strong Microsoft Office proficiency and ability to document and communicate clearly.

Responsibilities

• Prepare lease agreements and all move-in and compliance paperwork.
• Answer phone lines and provide apartment information per Fair Housing standards.
• Route messages and emails; follow up on inquiries and maintain timely responses.
• Greet prospects, build rapport, assess needs, and guide tours to close leases.
• Update advertising across marketing platforms daily.
• Review brochures, leases, and policies to ensure compliance.
• Handle move-in/move-out administrative tasks and resident retention efforts.
• Market properties to maintain high occupancy levels.

Skills

Customer service

Sales abilities

Organization

Problem solving

Team player

Education

Some College Preferred

Tools

OneSite Property Management

Job description

POSITION TITLE

Assistant Property Manager

MANAGER: Property Manager

GENERAL DESCRIPTION: This position is principally responsible for supporting the Residential Property Manager in the day-to-day operations and fiscal management of designated communities. The Assistant Manager is expected to maintain a high level of customer service and professionalism.

QUALIFICATIONS

Education: Some College Preferred

Experience:

• Minimum one to three years of hands-on tax credit work experience as an assistant residential property manager of a LIHTC or similar affordable property
• Annual certifications and recertifications experience preferred
• COS, LIHTC, and ARM certifications desired
• A demonstrated progressive career path in affordable housing a must
• Proficiency with OneSite Property Management software

Abilities:

• Working knowledge of Microsoft Office Suite
• Excellent marketing, sales abilities, strong customer service, and conflict resolution skills, energetic team player with high degree of professionalism and integrity
• Excellent organizational skills, attention to detail with high degree of accuracy, and the ability to work independently, exercise judgment and problem-solving abilities are essential

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Responsible for preparing lease agreements and all applicable move-in and compliance paperwork and showing units to prospective residents
• Answer all phone lines; provide apartment information according to Fair Housing standards, document maintenance requests and help with resident concerns and questions
• Retrieve and follow up on all phone or fax messages and emails
• Respond to apartment inquiry leads timely and record all traffic.
• Respond to resident calls and/or emails received and complete requests for information
• Greet and tour prospects according to Fair Housing standards, including greeting prospects, building rapport with prospects, determining prospect needs with the goal of closing the lease, show the model and vacant units, provide accurate community information.
• Update daily all advertising on all approved marketing platforms
• Study all brochures, price sheets, leases and be fully knowledgeable on all policies and procedures
• Complete administrative functions related to move in and move out preparation as well as resident retention
• Market and advertise properties to ensure maximum occupancy levels