Property Manager (Tax Credit & HUD experience required)

Gulf Coast Housing Partnership, Inc.; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

Gulf Coast Housing Partnership, Inc. is seeking a Property Manager to oversee the daily operations of designated communities. This role requires strong leadership skills and the ability to manage property performance while providing a high level of customer service.

The successful candidate will have a minimum of three to five years of experience in affordable housing management, along with knowledge of budget management and marketing strategies. Responsibilities include rent collection, staff management, and ensuring property compliance.

Qualifications

• Minimum three to five years of experience managing tax credit sites and affordable housing tenants.
• Strong knowledge of property maintenance, budget management, and marketing.
• COS, LIHTC, and ARM certification preferred.

Responsibilities

• Collect rents and make daily bank deposits.
• Achieve KPI goals regarding occupancy and expenses.
• Conduct staff training and performance reviews.
• Market and advertise properties for occupancy.
• Monitor vendor relationships for cost-efficient services.

Skills

Customer service

Interpersonal skills

Problem resolution

Budget management

Property marketing

Knowledge of property maintenance

Education

Some College Preferred

Tools

OneSite Property Management software

Job description

POSITION TITLE: Property Manager

MANAGER: Regional Property Manager

GENERAL DESCRIPTION: This mid‑managerial position is principally responsible for the day‑to‑day operations and fiscal management of designated communities. The Property Manager is expected to maintain a high level of customer service and professionalism, be knowledgeable about the market including property specials offered by competitors and any new construction in the area that might impact property performance.

Qualifications

• Education: Some College Preferred

Experience

• Minimum three to five years of hands‑on work experience in managing tax credits sites and processing affordable housing tenants.
• A demonstrated career progression in affordable housing and possess a solid track record of successful affordable property management.
• Strong knowledge of property maintenance, budget management, property marketing, and the ability to maintain the value of the asset.
• Proficiency in using OneSite Property Management software.
• COS, LIHTC, and ARM certification strongly preferred.

Abilities

• The ability to delegate, communicate effectively, motivate and follow‑thru are essential.
• Must have good interpersonal skills; excellent problem resolution skills and property management methods along with the ability to problem‑solve issues.

Essential Job Functions / Responsibilities

• Responsible for collecting rents and making daily bank deposits.
• Prepare delinquency reports, monthly cash receipt summaries and requisite accounting reports.
• Achieve or exceed KPI goals regarding, but not limited to, occupancy, expenses, NOI, etc.
• Ensure all invoices are processed daily and advise supervisor of any expense overages.
• Control petty cash funds and submit recaps monthly for reimbursement.
• Send late notices and non‑renewal notices and file evictions in a timely manner.
• Negotiate and order supplies and services with vendors and contractors to achieve the best possible prices while maintaining acceptable quality standards.
• Conduct staff training, coaching and disciplinary action as needed.
• Complete performance reviews of staff as scheduled.
• Create an atmosphere of cooperation, enthusiasm, teamwork, and customer satisfaction.
• Always maintain property office in an organized and professional manner.
• Complete lease administration for the tenants leasing cycle from move‑in to move‑out.
• Responsible for overall property operations and maintenance including buildings and grounds inspections.
• Monitor all contractual and vendor relationships ensuring cost‑efficient services are obtained for the property.
• Market and advertise properties to ensure maximum occupancy levels.