Assistant Property Manager (Sen Lake)

WinnCompanies; San Leandro (CA); On-site; USD 36,000 - 55,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager for Sen Lake, a 91-unit affordable community in Oakland, CA. The role supports the Property Manager with leasing, resident relations, rent collection, and daily administration.

You will assist with tours, applications, recertifications, renewals, AP/AR tasks, and financial reporting to ensure strong resident service and smooth operations, stepping in as Property Manager when needed.

Qualifications

• High school diploma or GED required.
• Up to 1 year of property management or related experience.
• Valid driver's license in good standing.
• Proficiency with Microsoft Office and web-based apps.
• Strong customer service, communication, and organization.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to grow within property management.

Responsibilities

• Support the day-to-day operations of a multifamily community, ensuring resident service and efficiency.
• Assist leasing activities: tours, applications, recertifications, and renewals.
• Monitor rent collections, post payments, enforce policies, assist delinquency management.
• Respond to resident concerns and maintain positive relations and satisfaction.
• Prepare financial reports, notices, and other property documentation.
• Process purchase orders, invoices, and accounts payable transactions.
• Assist with operations, financial administration, and occupancy-related activities.
• Serve as acting Property Manager in the Manager's absence, as needed.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma or GED

Associate's degree

Tools

Microsoft Office

Yardi

RealPage

Job description

About the Opportunity

WinnCompanies is seeking an Assistant Property Manager to join our team at Sen Lake, a 91‑unit multifamily affordable residential community located in Oakland, CA.

In this role, you will support the Property Manager in the day-to-day property management operations of the community, including leasing, resident relations, rent collections, accounts payable, accounts receivable, and property administration. This is an excellent opportunity for someone looking to build a career in multifamily housing and property management.

The pay range for this position is $26.72 - $40.38 per hour, depending on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM.

Responsibilities:

• Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.
• Assist with leasing activities, including apartment tours, application processing, recertifications, and lease renewals.
• Monitor rent collections, post payments, enforce collection policies, and assist with delinquency management.
• Respond to resident concerns and help maintain positive resident relations and customer satisfaction.
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation.
• Process purchase orders, invoices, and accounts payable transactions.
• Assist with property operations, financial administration, and occupancy-related activities.
• Serve as acting Property Manager in the Manager's absence, as needed.

Requirements:

• High school diploma or GED equivalent.
• Up to 1 year of experience in property management, leasing, customer service, administrative support, or a related field.
• Up to 1 year of supervisory, team lead, leadership, or mentoring experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Proficiency with Microsoft Office and web-based business applications.
• Strong customer service, communication, and organizational skills.
• Attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn and grow within the property management industry.
• Ability to work effectively with diverse residents, colleagues, and vendors.

Preferred Qualifications:

• Associate's degree.
• Permanent Supportive Housing (PSH) experience.
• 1-2 years of Low Income Housing Tax Credit (LIHTC) experience.
• Experience with Yardi, RealPage, or other property management software.
• Experience in multifamily housing, affordable housing, LIHTC, HUD, or Section 8 environments.
• Knowledge of leasing, resident retention, and property operations.