Assistant Property Manager (Santa Rosa Avenue)

WinnCompanies; Santa Rosa (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager for our Santa Rosa Avenue community in Santa Rosa, CA. You will assist the Property Manager with leasing, resident relations, rent collections, and financial administration at a 154-unit affordable housing property.

The role involves supporting day-to-day management, ensuring resident service, and maintaining occupancy and financial records. Training and growth opportunities are available within the property management field.

Qualifications

• High school diploma or GED or equivalent.
• Up to 1 year of experience in property management, leasing, customer service, administrative support, or related.
• Up to 1 year of supervisory/leadership or mentoring experience.
• Experience with LIHTC or Section 42 preferred.
• Proficiency with Microsoft Office and web-based apps.

Responsibilities

• Support day-to-day operations of a multifamily community to ensure resident service and efficiency.
• Assist with leasing activities including tours, applications, and renewals.
• Monitor rent collections, post payments, and assist with delinquency management.
• Respond to resident concerns and maintain positive relations and satisfaction.
• Prepare financial reports, notices, and property documentation.
• Process purchase orders and accounts payable transactions.
• Assist with property operations, financial administration, and occupancy-related activities.
• Serve as acting Property Manager in the Manager's absence.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multitasking

Willingness to learn

Diversity & collaboration

Bilingual (English/Spanish)

Education

High school diploma or GED

Associate's degree

Tools

Microsoft Office

RealPage

Web-based business apps

Job description

About the Opportunity

WinnCompanies is seeking an Assistant Property Manager to join our team at Santa Rosa Avenue, a 154-unit affordable housing community located in Santa Rosa, CA.

In this role, you will support the Property Manager in the day-to-day property management operations of the community, including leasing, resident relations, rent collections, accounts payable, accounts receivable, and property administration. This is an excellent opportunity for someone looking to build a career in multifamily housing and property management.

Please note that the pay range for this position is $20.00 - $26.00 per hour, depending on experience.

Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM.

Responsibilities:

• Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.
• Assist with leasing activities, including apartment tours, application processing, recertifications, and lease renewals.
• Monitor rent collections, post payments, enforce collection policies, and assist with delinquency management.
• Respond to resident concerns and help maintain positive resident relations and customer satisfaction.
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation.
• Process purchase orders, invoices, and accounts payable transactions.
• Assist with property operations, financial administration, and occupancy-related activities.
• Serve as acting Property Manager in the Manager's absence, as needed.

Requirements:

• High school diploma or GED equivalent.
• Up to 1 year of experience in property management, leasing, customer service, administrative support, or a related field.
• Up to 1 year of supervisory, team lead, leadership, or mentoring experience.
• Experience in Low Income Housing Tax Credit (LIHTC) or Section 42.
• Proficiency with Microsoft Office and web-based business applications.
• Strong customer service, communication, and organizational skills.
• Attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn and grow within the property management industry.
• Ability to work effectively with diverse residents, colleagues, and vendors.

Preferred Qualifications:

• Associate's degree.
• Bilingual in English and Spanish.
• Experience with RealPage, or other property management software.
• Experience in multifamily housing, affordable housing, LIHTC, HUD, or Section 8 environments.
• Knowledge of leasing, resident retention, and property operations.