Assistant Property Manager (The Knolls)

WinnCompanies; Atascadero (CA); Hybrid; USD 30,000 - 33,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager for The Knolls Apartments in Atascadero, CA, a 60-unit LIHTC and Rural Development community.

You will support the Property Manager with leasing, rent collections, invoicing, service requests, and resident relations, while maintaining high standards of customer service.

The role typically follows a 8:00 AM to 5:00 PM schedule, Monday through Friday, with opportunities to gain hands-on experience in both leasing and financial management.

Qualifications

• High school diploma or GED required.
• Associate’s degree preferred.
• Experience with property management software (Yardi/RealPage) preferred.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Assist in leasing processes from tours to applications.
• Support accounts receivable/payable and financial reporting.
• Respond to resident issues with timely customer service.
• Monitor collections and enforce policies.
• Serve as acting Property Manager in absence.

Skills

Communication skills

Customer service skills

Attention to detail

Multi-tasking

Diversity & teamwork

Education

High school diploma or GED

Associate’s degree

Tools

Microsoft Office

Yardi

RealPage

Job description

About the opportunity

WinnCompanies is searching for an Assistant Property Manager to join our team at The Knolls Apartments a 60- Unit Low Income Housing Tax Credit (LIHTC) & Rural Development community located in Atascadero, CA.

In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.

Please note the pay range for this role is $22.00-$24.00 per hour dependent on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM.

Responsibilities:

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Requirements:

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Less than 1 year of supervisory experience.
• Experience with various computer systems, including Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Willingness to learn and be trained.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

• Associate’s degree.
• Bilingual in English and Spanish.
• Experience with Tax Credit and Rural Development programs preferred.
• Experience with Yardi or RealPage property management software.