Assistant Property Manager -The Rose

Mercy Housing Management Group; San Francisco (CA); On-site; USD 82,036,000 - 85,304,000; Full time

Benefits offered by this job

Early Fridays hours

Healthcare plans

Dental and vision

PTO

Paid holidays

403b match

Parental leave

Life insurance

Employee assistance

Pet insurance

Job summary

Mercy Housing in San Francisco, CA is seeking an Assistant Property Manager for The Rose on-site. You will work with the Property Manager handling day-to-day operations, HUD and Tax Credit compliance, resident services, and engagement activities.

The role supports Front Desk and Maintenance teams and requires strong customer service, regulatory knowledge, and the ability to lead staff when needed. This is an on-site position at The Rose.

Qualifications

• High School Diploma or equivalent.
• 1 year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.
• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Responsibilities

• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Skills

Follow-Through

Detail Oriented

Communication

Education

High School Diploma or equivalent

Job description

Assistant Property Manager -The Rose

Locations

Showing 1 location

San Francisco, CA 94103, USA

• On-site
• Property Operations
• Full-Time
• Requisition #: ASSIS005028

Description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position.

Location:The Rose | 125 6th Street San Francisco, CA, 94103

Pay: $28.63-29.77/hour, depending on experience

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid time off between Christmas and New Year's Day for winter office closure
• Several healthcare plans to choose from, dental (including a free basic dental option and plans covering child and adult orthodontia) and vision
• Paid time off to volunteer
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• 403b + match
• Paid parental & caregiver leave
• Employer-paid life insurance
• Free Employee Assistance Plan
• Pet insurance options

Duties

• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge and Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

This is a brief description of the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Skills

Required

Follow-Through Intermediate

Detail Oriented Intermediate

Communication Intermediate

Behaviors

Preferred

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to a project or the organization

Education

Preferred

High School or better.

Experience

Required

1 year: Office/Accounting/Customer Service experience

Preferred

1 year: Affordable Housing/Tax Credit experience

Licenses & Certifications

Preferred

TCS

COS

Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.