Assistant Property Manager (The Knolls Apartments)

WinnCompanies; Anaheim (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager for The Knolls Apartments, a 260-unit affordable community in Orange, CA. You will assist the Property Manager with leasing, accounting, service requests, and customer service to ensure smooth daily operations.

The role requires 1-3 years of property management and supervisory experience, LIHTC/HUD familiarity, and strong communication skills. Bilingual (English/Spanish) and MS Office proficiency are a plus.

Qualifications

• High school diploma or GED is required.
• 1-3 years of property management experience.
• 1 year of supervisory/managerial experience.
• LIHTC/HUD experience is preferred.
• Valid driver's license in good standing.
• Proficient with MS Office and web-based applications.
• Excellent verbal and written communication skills.
• Customer service oriented with attention to detail.

Responsibilities

• Support the Property Manager in leasing, accounts receivable/payable, service requests and customer service.
• Monitor collections and post rent payments.
• Enforce collection policies and initiate legal actions when required.
• Facilitate leasing activities including tours, applications, recertifications and renewals.
• Provide exceptional resident relations and timely responses to issues/complaints.
• Assist in all facets of physical and financial management as needed.
• Act as Property Manager in the manager's absence for specified periods.
• Prepare financial reports and resident communications.
• Monitor AP flow from PO issuance to invoice processing.

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Multitasking

Adaptability

Team leadership

LIHTC experience

HUD experience

Bilingual English/Spanish

Supervisory experience

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Yardi

RealPage

Job description

WinnCompanies is looking for an Assistant Property Manager to join our team at The Knolls Apartments, a 260-unit affordable housing community located in Orange, CA.

In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.

The pay range for this role is $24.00-$26.00 per hour dependent on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM.

Responsibilities:

• Monitor collections and post rent payments.
• Enforce the collection policy and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
• Provide exceptional customer service.
• Respond timely to resident issues and complaints promoting positive resident relations.
• Assist in all facets of physical and financial Management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable from issuing purchase orders to processing invoices.

Requirements:

• High school diploma or GED equivalent.
• 1 - 3 years of relevant property management experience.
• 1 year of supervisory / managerial experience.
• Experience with LIHTC (Low Income Housing Tax Credit)
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Proficient with web-based applications and various computer systems, such as Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.Superb attention to detail.
• Adaptable to change.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

• Associate's degree.
• Experience with LIHTC and HUD.
• Bilingual in English and Spanish.
• Good understanding of the certification / recertification process.
• Experience with Yardi or RealPage property management software.