Assistant Property Manager: Resident Experience & Ops

AION; Pittsburgh (Allegheny County); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

AION is seeking an Assistant Property Manager to deliver exceptional customer service and coordinate daily property operations under the Property Manager. The role emphasizes administrative duties and creating a quality living environment for residents.

Responsibilities include renewals, move-outs, handling complaints, inspections, pest control coordination, leasing support, and ensuring compliance with applicable regulations. On-call duties may be required to safeguard the asset.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 1 year property management experience or experience in a related field.
• Proficient with Microsoft Office; RealPage experience preferred.
• In Pennsylvania or New Jersey, must obtain a real estate license within 120 days of hire.
• Working knowledge of landlord-tenant laws, Fair Housing mandates and other legal issues affecting property management.

Responsabilités

• Managing renewals and resident retention efforts.
• Processing notices to vacate and coordinating move-outs.
• Handling resident complaints and concerns.
• Conducting housekeeping inspections.
• Coordinating and overseeing pest control services.
• Assisting with leasing to support the leasing manager.
• Maximize cash flow by rent collection and delinquency management.
• Maintain accurate payroll reporting and leasing data.

Connaissances

English communication

Microsoft Office

RealPage experience

Property management knowledge

Customer service

Formation

High school diploma

College degree preferred

Outils

RealPage

Microsoft Office Suite

Description du poste

AION is seeking an Assistant Property Manager to deliver exceptional customer service and coordinate daily property operations under the Property Manager. The role emphasizes administrative duties and creating a quality living environment for residents.

Responsibilities include renewals, move-outs, handling complaints, inspections, pest control coordination, leasing support, and ensuring compliance with applicable regulations. On-call duties may be required to safeguard the asset.