Resident Services & Leasing Assistant Manager

AION Management; Pittsburgh (Allegheny County); Hybride; USD 45 000 - 60 000; Plein temps

Résumé du poste

AION Management in Pittsburgh seeks an Assistant Property Manager to support daily community operations and deliver exceptional service. Under the Property Manager, you will handle renewals, leasing support, and essential administrative tasks to maintain a quality living environment for residents.

You will assist with rent collection, reporting, and vendor coordination while ensuring compliance with housing laws.

Qualifications

• High school diploma or equivalent; college degree preferred.
• One year of property management or related field experience.
• Proficient in MS Office; RealPage experience preferred.
• Must obtain PA/NJ real estate license within 120 days of hire.
• Knowledge of landlord-tenant laws and Fair Housing regulations.
• Excellent English communication skills, both verbal and written.
• Ability to walk properties and climb stairs; lifting up to 20 lbs.

Responsabilités

• Manage renewals and resident retention efforts.
• Process notices to vacate and coordinate move-outs.
• Handle resident complaints and concerns.
• Conduct housekeeping inspections and pest-control coordination.
• Assist with leasing to support the leasing manager.
• Maximize cash flow by rent collection and delinquency control.
• Ensure data accuracy in leasing, AR, AP, and reporting.
• Maintain resident files and payroll reporting.
• Support marketing: show apartments, qualify applicants, prepare paperwork.
• Monitor weekly traffic, assist meetings, and maintain shop scores.
• Assist with events, inspections, and emergency/on-call duties.

Connaissances

Customer service

Leasing support

Communication

Organization

MS Office

RealPage (preferred)

Vendor coordination

Problem solving

Formation

High school diploma or equivalent

Real estate license within 120 days (PA/NJ)

Outils

Microsoft Office Suite

RealPage

Description du poste

AION Management in Pittsburgh seeks an Assistant Property Manager to support daily community operations and deliver exceptional service. Under the Property Manager, you will handle renewals, leasing support, and essential administrative tasks to maintain a quality living environment for residents.

You will assist with rent collection, reporting, and vendor coordination while ensuring compliance with housing laws.